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  • commented 2017-11-14 18:38:52 -0600
    Dear Ms. Bennett,

    I would like to share with you the experience I had today with a girl named LaPortia and your Humble, Tx venue.

    My husband and I were victims of Harvey. Had five feet of water in our house and lost both vehicles.

    I was in the Courthouse last week where I was informed that the dealership I purchased my vehicles in, in Colorado had sent the required paperwork to you and that it was rejected as they didn’t have my insurance and other supporting documents. I don’t know how you possibly could have had that information without contacting me. However, the Humble office requested that they resend it and it came it today. I received a call and was asked to come in to process so that I could get my license plates.

    I showed up and as indicated previously was “Helped” by a girl named LaPortia. I started by explaining the situation when she rudely stood up, held her hand up to the window and walked away. No “excuse me”, “I’ll be right with you” or anything.

    She then came back with another person which I assume was her manager. They never told me what was going on. I handed her my paperwork for both vehicles. Again, with no acknowledgement that I even existed, she started typing on her computer. She handed me the license plates for the one vehicle and then just stared at me. I asked about the other vehicle tags, and she said that I had never given her anything for it. I told her that I had given her everything and she said that I would have to go get the vehicle inspected etc. I again told her that I had given her all of the paperwork. Until I raised my voice she just sat there. She finally got up and went to look for what I had given her. Evidently, she found it, but never told me so.

    She again started typing and then processed the paperwork for the other vehicle. She handed me the tags and then just looked at me.

    Ma’am, I help pay this person’s salary with the taxes that my husband and I pay. I have never been treated with such rudeness and obvious hatred. She has no business being in customer service, much less being paid by taxpayers.

    And, during the two hours I was there, there was a sweet, helpful woman working in the next stall named Maria. She obviously knew what she was doing and was extra helpful to all of her customers.

    Please avail this to the proper authorities. It is unnecessary protocol that should be reprimanded.

    Kind regards,

    Sheryl Adams
    Re/Max Associates, Northeast
    2940 Oak Street
    Kingwood, Texas 77345
    Cell 281-703-6303
    Fax 281-358-6142
  • posted about this on Facebook 2017-01-16 08:15:54 -0600
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  • commented 2016-11-11 14:06:18 -0600
    Congratulations on your victory. You can now go on to serve the people in a much larger capacity.
    Bob
  • posted about this on Facebook 2016-10-06 14:28:29 -0500
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  • commented 2016-10-04 10:42:36 -0500
    Win Ann Win!! Houston Chronicle enforcement! Yeah! Congratulations!!
  • posted about this on Facebook 2015-11-06 21:15:53 -0600
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  • @spiveyone tweeted link to this page. 2015-11-06 21:15:51 -0600
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